Help Guides

Help with setup, your account, billing, and integrations

Start with setup, then use focused guides for account access, billing, call routing, Google Calendar, Claude, ChatGPT, Zapier, Make, n8n, and caller trust.

Start here

Set up VeraDial and know what happens next

VeraDial combines a verified business number with an AI receptionist, outbound AI calls, and integrations that move the result into the tools you already use. These guides cover both sides: configuring the connection and understanding the call or event that follows.

Connect Google Calendar when callers should leave with a confirmed time. Use the Zapier or webhook guides when call outcomes should reach another system. Connect ChatGPT, Codex, or Claude when you want to ask questions about your VeraDial account in plain language.

Featured guides

Get Vera working, then confirm the fit

Start Here

Set Up VeraDial: From Signup to Your First Screened Call

Set up VeraDial step by step: build Vera's business profile, choose a number, turn on call screening, make this phone ring, and complete a real test call.

Product Fit

What Vera Can and Can't Do: Capabilities and Limits

An honest guide to Vera's call screening, AI calling, SMS, booking, integrations, plan boundaries, supported regions, and situations that still need a human.

Carrier guides

Call forwarding codes for every major US & Canadian carrier

Exact activation and cancel codes per carrier — verified against carrier documentation where published — plus a code generator that fills in your number.

Caller Trust

Why Your Business Number Shows as Spam Likely

A practical guide to why business calls get marked Spam Likely, how STIR/SHAKEN and reputation scoring work, and what small businesses can do to fix it.

AI Calling

AI Calling for Small Business: What It Can Handle

Learn what AI calling can do for small businesses, where it works best, where humans should stay involved, and how to use it transparently.

AI Calling

AI Receptionist for Small Business: What to Look For

An AI receptionist answers calls, captures intake details, and delivers a transcript. See what an AI receptionist actually does, how much it costs, and what to look for when choosing one for your small business.

Scripts

Appointment Confirmation Call Scripts for Service Businesses

Practical appointment confirmation scripts for contractors and service teams, plus tips for turning them into AI calling prompts.

Caller Trust

Call Attestation Levels (A, B, C) Explained

What STIR/SHAKEN call attestation levels mean for small business outbound calls, how A/B/C are assigned, and how to find out which level your carrier signs your calls with.

AI Calling

Answering Service vs AI Receptionist: How to Choose

How a live answering service compares to an AI receptionist for small business: what each one actually does, what they cost, where each fits, and a decision rule for picking between them.

Call Forwarding

How to Set Up Call Forwarding on iPhone for Business Use

Step-by-step guide to setting up call forwarding on iPhone for business use — the Settings → Phone → Call Forwarding menu, carrier-specific behavior, and how to forward to an AI-enabled number that screens calls and delivers transcripts in real time.

Integrations

Connect Google Calendar and Let Vera Book Appointments

Connect Google Calendar to VeraDial, set booking hours, choose your phone lines, and let Vera offer and confirm appointments during inbound calls.

Integrations

Connect VeraDial to Zapier

Generate a scoped VeraDial key, connect the VeraDial app on Zapier, choose an instant trigger, and send call, voicemail, text, or appointment events into your workflow.

Developer Guide

Send VeraDial Webhooks to Make, n8n, or Your Own App

Create a signed VeraDial webhook, choose its phone lines and events, verify each HMAC signature, test delivery, and handle retries safely.

Integrations

Connect ChatGPT, Codex, or Claude to Your VeraDial Account

How to install VeraDial from OpenAI's Plugins Directory or connect Claude and other MCP-compatible assistants so they can review your calls, voicemails, texts, and receptionist — read-only, using your existing login.

API Reference

VeraDial Zapier Integration API Reference

API reference for VeraDial's Zapier REST Hook integration, including API-key authentication, subscriptions, samples, event payloads, and delivery semantics.

Getting Started

Keep Your Business Number: Call Forwarding and Porting

Keep your business number with call forwarding. Learn what happens to texts, how porting differs, and what to ask before a future transfer to VeraDial.

Troubleshooting

Fix a Phone That Does Not Ring After Vera Answers

Check the device setting, permissions, and test path when Vera answers a caller but your phone never rings.

Account Access

Reset Your VeraDial Password

Request a VeraDial password-reset email, open the link, and recover from an expired or already-used link.

Account

Delete Your VeraDial Account

Permanently delete your VeraDial account and data, release your numbers, and cancel any active subscription first.

Billing

Manage or Cancel Your VeraDial Subscription

Open the correct billing portal for a web, App Store, or Google Play VeraDial subscription and understand cancellation and refunds.