Skip to content
VeraDial
Call Forwarding

Keep your number. Let Vera answer it.

Forward your existing business number to VeraDial and Vera answers, every call or, where your carrier supports it, just the ones you miss. She connects the callers who need you, and voicemail catches what you miss.

By Graham Thomson · Updated November 2, 2026

  • Keep your existing number and carrier
  • Forward every call, or just the ones you miss where your carrier supports it
  • Vera can pass a caller to a named US or Canadian number
  • Voicemail fallback when nobody picks up

What it does

Call Forwarding capabilities.

Keep your number

Your number stays with your carrier. You forward its calls to your VeraDial number, and VeraDial walks you through the steps for your carrier. Forwarding covers voice calls only, so texts stay with your carrier.

Every call, or just the ones you miss

Forward every call so Vera answers first, or, where your carrier supports it, forward only the calls you don't pick up. Your carrier's voicemail can get to a missed call first, so test it after setup.

Vera answers and connects

Vera asks who's calling and why, answers from what you've told her, takes a message, and connects the callers who need you.

Named transfers

Each line can have up to 20 named destinations, such as a person's US or Canadian number. You write when to use each one in plain words, and Vera uses that to choose.

Voicemail fallback

If a connected call goes unanswered, it falls through to your VeraDial voicemail with a transcript, as long as voicemail is on. It's on by default.

Per-line configuration

Each VeraDial line has its own settings, including whether Vera answers and where she can transfer callers. Your main line and your campaign line don't have to share them.

In practice

Who uses call forwarding?

Contractor on-site

The number on your truck forwards to Vera. She asks who's calling and why, connects the ones that need you, and takes messages from the rest, so you can finish the install with fewer interruptions.

Freelancer with focus blocks

Heads-down work means you can't always pick up. Where your carrier supports it, only the calls you miss forward to Vera. She takes the details, and you read the summary when you surface.

Coverage partner during travel

You're flying tomorrow. Add your partner's number as a named transfer destination and tell Vera when to use it in plain words. Switch it off when you land. There's nothing to install on your partner's phone.

FAQ

Common questions.

What's the difference between forwarding and AI screening?

Forwarding is how calls from your existing number reach VeraDial, and you set it up with your carrier. Screening is what Vera does next: she answers, asks who's calling and why, then takes a message or connects the caller.

Does forwarding cost extra?

VeraDial doesn't charge for forwarding itself, but your carrier may, so check your plan. Calls Vera answers use your Vera-answering minutes, capped at a 5-minute max duration and 50 screenings per day per line. Time connected to you uses your calling minutes.

Can VeraDial send my calls straight to another phone?

No. Calls to your VeraDial line reach Vera or ring your app. When Vera answers, she can pass a caller to one of up to 20 named destinations on that line, such as a person's US or Canadian number, using instructions you write in plain words.

What happens to forwarded calls in my call history?

Forwarded calls appear in your VeraDial history like other inbound calls, under the caller's number. Calls Vera answers also get a transcript and summary.

How do I turn forwarding off?

Forwarding is held by your carrier, so you turn it off from the phone that receives the original calls, usually with your carrier's cancel code or in its app or account settings.

Audio demo

Hear Vera in action.

Play a short sample call, follow the transcript, and move into a personalized live demo when you're ready.

Play the sampleNo download · no signup · start the live demo anytime