How to forward calls from Public Mobile
Setup path — Public Mobile publishes no dial codes VeraDial could verify, so this guide uses the settings route.
Updated July 10, 2026
The short answer
Public Mobile doesn't have verified dial codes, so use your phone's call-forwarding settings or ask Public Mobile support to forward calls to the number you choose. The steps below walk through it.
VeraDial hasn't verified dial codes for Public Mobile yet
Use your phone or account settings (steps below), or ask Public Mobile support to enable call forwarding to your chosen number.
Every call to your Public Mobile number goes straight to the number you forward to — your phone never rings.
Set always-forward in phone settings
Open your carrier or phone call-forwarding settings, choose Always forward, and enter your VeraDial number.
Public Mobile-specific notes
- This carrier does not have a verified VeraDial dial-code recipe yet.
- Public Mobile runs on the TELUS network. Use phone settings or the publicmobile.ca help section until its dial codes are verified.
Standard forwarding caveats
- Call forwarding routes voice calls only. Text messages stay with your original carrier.
- Forwarded calls may use minutes or create carrier charges depending on your plan.
- Activate forwarding from the phone or SIM that receives the original calls.
- Carrier forwarding codes can vary by prepaid, business, landline, VoIP, and MVNO plans.
Your Public Mobile number rings first; only calls you don't pick up get forwarded.
Set missed-call forwarding in phone settings
Open your carrier or phone call-forwarding settings, then set unanswered, busy, and unreachable calls to your VeraDial number if those options are available.
Public Mobile-specific notes
- This carrier does not have a verified VeraDial dial-code recipe yet.
- Public Mobile runs on the TELUS network. Use phone settings or the publicmobile.ca help section until its dial codes are verified.
Standard forwarding caveats
- Call forwarding routes voice calls only. Text messages stay with your original carrier.
- Forwarded calls may use minutes or create carrier charges depending on your plan.
- Activate forwarding from the phone or SIM that receives the original calls.
- Carrier forwarding codes can vary by prepaid, business, landline, VoIP, and MVNO plans.
- If your carrier voicemail picks up before forwarding kicks in, calls never reach VeraDial. If a test lands in carrier voicemail, disable it or shorten its ring delay.
FAQ
Does call forwarding on Public Mobile forward my text messages too?
No. Call forwarding routes voice calls only. Text messages stay with your original carrier. If you want texts answered too, that needs a separate setup on the receiving side.
Does call forwarding cost extra on Public Mobile?
Forwarded calls may use minutes or create carrier charges depending on your plan.
Why do calls still go to my Public Mobile voicemail instead of forwarding?
With missed-call (conditional) forwarding, carrier voicemail and forwarding race each other — whichever answers first wins. If your carrier voicemail picks up before forwarding kicks in, calls never reach VeraDial. If a test lands in carrier voicemail, disable it or shorten its ring delay.
How do I turn off call forwarding on Public Mobile?
Open the same call-forwarding settings you used to turn it on and switch forwarding off. Activate forwarding from the phone or SIM that receives the original calls.
Do these steps work on prepaid, business, or MVNO Public Mobile plans?
Carrier forwarding codes can vary by prepaid, business, landline, VoIP, and MVNO plans.
Where to point your forwarding
Forward to a number that answers — not another voicemail
Point your forwarding at a VeraDial number and Vera answers 24/7 — greets the caller, handles routine questions, takes the message, and texts you the transcript.
VeraDial detects your carrier and verifies forwarding with a real test call — it calls your old number from your new one and confirms the call arrives, so you know forwarding works before a customer does.