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VeraDial
Call Recording

Tap once. Record. Transcribe. Searchable forever.

Every recorded call comes with the audio plus a full transcript. Search past calls by client name, topic, or quote number. Stay compliant by disclosing where required.

By Graham Thomson · Updated April 30, 2026

  • One-tap recording on any outbound call
  • Automatic transcripts on every recorded call
  • Searchable history across the entire account
  • 3 credits/min, vs 2 credits/min for unrecorded calls
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What it does

Call Recording capabilities.

One-tap recording

Hit record during the call. The recording starts immediately and stops when the call ends. No menu diving, no setup.

Automatic transcripts

Recorded calls transcribe automatically. Search the transcript instead of scrubbing the audio when you need to find what was said.

Compliance posture

VeraDial doesn't decide whether you can record — that's jurisdictional. Your responsibility is to disclose where the law requires it. AI calling settings can be configured to disclose automatically.

Source: Reporters Committee — recording laws by state

Searchable archive

Find that pricing call from six weeks ago by searching for a line of dialogue. Recorded calls live with your account; you can delete individual recordings whenever you want.

Costs visible up front

Recording adds 1 credit per minute on top of the standard rate. The cost is visible before you press record so there are no surprises.

In practice

Who uses call recording?

Sales rep documenting a deal

Three back-to-back negotiation calls in a week. All recorded, all transcribed. When the contract goes to legal, the chain of agreement is searchable, not a guessing game.

Recruiter capturing screening calls

Initial screens are easy to misremember. Record them, send the candidate the transcript, hand a clean record to the hiring manager.

Consultant tracking client calls

Project changes get debated on calls and forgotten by Tuesday. Recorded transcripts settle the question without anyone having to remember.

FAQ

Common questions.

Is it legal for me to record my calls?

Recording laws vary. The US is split: some states require all-party consent, others require only one-party consent. Canada generally requires consent under PIPEDA when there's a reasonable expectation of privacy. Always disclose where required.

Source: Office of the Privacy Commissioner of Canada — recording calls

How much does call recording cost?

Recording adds 1 credit per minute to the standard call rate (2 credits/min unrecorded → 3 credits/min recorded). AI calls bill at 5 credits/min; recording those calls does not add a separate recording surcharge.

Can the AI disclose recording for me?

Yes. AI calls can be configured to announce that the call is being recorded at the start. For your manual calls, you handle the disclosure yourself.

Where are the recordings stored?

Audio and transcripts are stored on the same Twilio-backed infrastructure as the rest of your account. Storage is encrypted in transit; access requires your VeraDial credentials.

Can I delete recordings?

Yes. Individual recordings can be deleted from the call detail view. Once deleted, both the audio and the transcript are gone.

Sources

References cited on this page