How to forward calls from Grasshopper
Setup path — Grasshopper publishes no dial codes VeraDial could verify, so this guide uses the settings route.
Updated July 10, 2026
The short answer
Grasshopper doesn't use dial codes — call forwarding is set in the Grasshopper app or admin portal. The steps below show where the setting lives, for both forward-everything and missed-calls-only routing.
Grasshopper's own instructions are the source of truth
VeraDial hasn't verified tap-to-dial codes for Grasshopper, so start with the official setup guide. The steps below are the generic path if you'd rather do it from your phone settings.
Official Grasshopper instructionsEvery call to your Grasshopper number goes straight to the number you forward to — your phone never rings.
Forward all calls in your provider settings
Open your provider’s app or admin portal, find Call Forwarding (sometimes under Call Handling or Calls), and forward all calls to your VeraDial number.
Grasshopper-specific notes
- In Grasshopper, edit the extension that answers your number and set your VeraDial number as its forwarding destination.
Standard forwarding caveats
- Call forwarding routes voice calls only. Text messages stay with your original carrier.
- Forwarded calls may use minutes or create carrier charges depending on your plan.
- Activate forwarding from the phone or SIM that receives the original calls.
- Carrier forwarding codes can vary by prepaid, business, landline, VoIP, and MVNO plans.
Your Grasshopper number rings first; only calls you don't pick up get forwarded.
Forward missed calls in your provider settings
In your provider’s app or admin portal, route unanswered calls to your VeraDial number — usually under Call Handling, Call Flows, or ring-timeout rules.
Grasshopper-specific notes
- In Grasshopper, edit the extension that answers your number and set your VeraDial number as its forwarding destination.
Standard forwarding caveats
- Call forwarding routes voice calls only. Text messages stay with your original carrier.
- Forwarded calls may use minutes or create carrier charges depending on your plan.
- Activate forwarding from the phone or SIM that receives the original calls.
- Carrier forwarding codes can vary by prepaid, business, landline, VoIP, and MVNO plans.
- If your carrier voicemail picks up before forwarding kicks in, calls never reach VeraDial. If a test lands in carrier voicemail, disable it or shorten its ring delay.
FAQ
Does call forwarding on Grasshopper forward my text messages too?
No. Call forwarding routes voice calls only. Text messages stay with your original carrier. If you want texts answered too, that needs a separate setup on the receiving side.
Does call forwarding cost extra on Grasshopper?
Forwarded calls may use minutes or create carrier charges depending on your plan.
Why do calls still go to my Grasshopper voicemail instead of forwarding?
With missed-call (conditional) forwarding, carrier voicemail and forwarding race each other — whichever answers first wins. If your carrier voicemail picks up before forwarding kicks in, calls never reach VeraDial. If a test lands in carrier voicemail, disable it or shorten its ring delay.
How do I turn off call forwarding on Grasshopper?
Open the same call-forwarding settings you used to turn it on and switch forwarding off. Activate forwarding from the phone or SIM that receives the original calls.
Do these steps work on prepaid, business, or MVNO Grasshopper plans?
Carrier forwarding codes can vary by prepaid, business, landline, VoIP, and MVNO plans. When in doubt, follow Grasshopper's own instructions at support.grasshopper.com.
Where to point your forwarding
Forward to a number that answers — not another voicemail
Point your forwarding at a VeraDial number and Vera answers 24/7 — greets the caller, handles routine questions, takes the message, and texts you the transcript.
VeraDial detects your carrier and verifies forwarding with a real test call — it calls your old number from your new one and confirms the call arrives, so you know forwarding works before a customer does.